Visiting the Museum
Starting on July 20th 2021 we are moving from our reduced opening hours to our standard opening hours which are:
You can also take a virtual tour: (click on the image to be taken to video)
From July 20 visits are no longer by booking only. You are welcome to view the museum on an ad-hoc basis- just walk in! Due to diminished capacity for extra safety, you may be asked to wait if the museum is full.
You can read all about our continuing COVID visiting guidlines here
We welcome visitors of all ages and have lots of fun activities for families to enjoy – see the about page for more details. The building is suitable for pushchairs, with a lift to all levels and ramps within the main museum space. A dual-purpose accessible toilet has a pull-down bed for baby changing.
We have an audio guide that you can listen to on your own device here. Devices you can borrow to listen to the guide are coming soon.
Guide and Assistance dogs
Assistance dogs are welcome in the museum. No other dogs or animals are allowed in the museum.
School and Group Visits
Schools and groups are very welcome in the museum. We can offer guided tours for groups alongside additional activities linking in with the curriculum for school visits. Please see our Community page for more details.
We offer a range of options to make your visit suit your specific access needs. Please take a look here for the full range.
The whole building is wheelchair accessible, with a lift to all levels and ramps within the main museum space. Wheelchairs are available to use if required. The entrance doors are automatically operated. There are disabled car parking spaces next to the building in the adjacent Newfoundland Way car park.
An accessible toilet also includes a pull-down bed for adult changing, along with a hoist.
An audio guide and RNIB tactile map and tactile object guides are in development (we will have a big announcement when they are finished).
Displays have been designed for ease of reading in terms of font size and text colour contrast. We also have several sensory interactives that can be enjoyed by a wide variety of visitors.
Please note that due to the constraints of developing a Grade II listed building, the lift may not be large enough to accommodate all models of mobility scooters. We have loan wheelchairs if this is the case, and staff and volunteers are always available to lend a hand if required.
Please do contact us in advance of your visit if you would like to discuss specific requirements or reserve any loan equipment.
Shop (currently closed for COVID-safety)
The museum has a small shop with a selection of gifts, cards, books and pocket money items. We accept cash and cards as method of payment. A limited number of items can also be purchased through our online shop
We have a small refreshment area on the first floor with a tea/coffee machine. It is just a 2-minute walk into the town centre if you prefer something more substantial, where you will find a large selection of cafes, bars, restaurants and shops selling drinks, meals and snacks.
The Museum is located within Newton’s Place in Newton Abbot Town Centre.
Newton Abbot Museum
43 Wolborough Street
Walk along Courtenay Street (the main pedestrianised shopping street) in the direction of St Leonard’s Tower – also known as the Clock Tower. Go past the Tower until you reach the end of the pedestrianised area. Newton’s Place is in front of you, on the other side of Wolborough Street. Please cross this busy road via the pedestrian crossing to your left, just around the corner from the building entrance.
Taking the Bus
The main bus station is located in Sherborne Road and is just a 5-minute walk from the museum. From Sherborne Road, cross through the market area to exit onto Courtenay Street, turn right then follow the ‘Walking’ directions above.
You can find train timetables and prices on the National Rail Enquiries website.
Newton Abbot railway station is around 15 minutes’ walk from the museum. Come out of the station, across the zebra crossing and turn right. Walk along Queen Street for around 10 minutes. Turn left into the pedestrianised area in Courtenay Street, then follow the ‘Walking’ directions above.
Driving and Parking
The museum is on one of the main routes through the town and is easily accessible from the Exeter, Plymouth, Totnes and Torbay directions.
There are several car parks in the vicinity, the nearest one being Newfoundland Way. You may find the Parkopedia website useful – just enter our postcode TQ12 1JQ to find out more details
- From Totnes: travelling via the A381. As you approach the town centre Newton’s Place is on your right.
- From Torbay: travelling via the A380. At the Penn Inn roundabout, take the first left for Newton Abbot (A381) and keep in the left hand lane. Continue through the town and Newton’s Place is on your left.
- From Exeter: travelling via the M5, then taking the left hand fork to follow the A380. Exit for Newton Abbot following the signs, then at the Penn Inn roundabout take the 3rd exit for Newton Abbot (A381) and keep in the left hand lane. Continue through the town and Newton’s Place is on your left.
- From Plymouth: travelling via the A38. Exit to Newton Abbot on the A383. After approximately 5 miles, take a right at the roundabout signed for Totnes and the Town Centre. At the traffic lights turn right (A382). Newton’s Place is by the next large junction where the A382 meets the A381.