Visiting Newton Abbot Museum during Coronavirus

We are a new Museum located in Newton’s Place, an accessible community building, and are excited to welcome you to come and see our brand new exhibits and the stories that they tell.

In light of the Coronavirus pandemic we have taken some essential steps in line with government advice to ensure that the Museum is as safe as possible for our visitors and staff.

 Pre-booking tickets

The Museum will be running at a reduced capacity to make sure that social distancing can be maintained while ensuring that our visitors can relax and enjoy their experience. We have therefore implemented a timed entry ticketing system. Entry is free.

You do not need to print your tickets/bring them with you because we have a list at the front desk of all bookings.

There are timed entry slots five days a week,Tuesday – Friday, 10 am to 2 pm and Saturday 10 am to 12 pm. For visitors wishing to bring school age children, we have an additional 4pm-5pm slot on Fridays (during term time only).

There are limited tickets of up to 6 per slot and we are unable to allow entry if you have not booked your ticket. We ask that you do not arrive too much ahead of your ticket time as you may be asked to wait outside .

If you are showing any signs of Coronavirus ( please do not come to the Museum. If you need to cancel or rearrange your visit please let us know by email [email protected] or phone us on 01626 201121

If you have been shielding or feel ‘at risk’ we advise that you book your ticket for the first slot of the day. This means that the building will have just been cleaned and risks will be minimal. If you have any questions or additional needs please get in touch.

red button to click to be taken to booking page

If you have difficulties booking, we have some hints and tips here, including how we can book for you


When you arrive you will be welcomed by a member of staff who will introduce you to the Museum. There are screens on the Front Desk for the safety of you and our staff. If you have any questions throughout your visit, please do speak to our staff who will be happy to help.

If you have any queries regarding access, please see our accessibility guide here.

Hand sanitiser

There are hand sanitiser stations for you to use around the Museum. We ask, in particular, for you to use the one by the entrance when you first arrive.

Face coverings

It is now mandatory for all visitors to museums to wear a face covering. Please make sure you wear a face covering for the duration of your visit to Newton Abbot Museum.

Certain people are exempted from wearing face coverings, including children under the age of 11 and people with certain disabilities. If you are exempted from wearing a face covering please let us know when you arrive at the Museum. For more information please see the government website.

NHS Test and Trace

In line with government guidelines the Museum needs to keep a temporary record of visitors for 21 days to assist NHS Test and Trace. You will therefore be asked to provide your name and contact details when you book

Social distancing

We are implementing 2m social distancing throughout the Museum. Please make sure that you comply with this throughout your visit.


To minimise risks during this time we will not be opening the main toilet facilities to the public. However, there are accessible toilets for priority users (these can be used by anyone in an emergency)


Our small gift shop will be closed until further notice as an extra measure to keep everyone as safe as possible.

Hands on activities

There are several interactive exhibits throughout the Museum that you are welcome to use. These will be wiped down with antibacterial wipes after each use. We also ask you to use the hand sanitiser available before and after use.

Interactives that cannot be sanitised will be temporarily out of use.

We also have an automaton that takes a single £1 coin to operate

Groups and events

At this time we are unable to accommodate large groups in the building and therefore events and workshops will also be suspended until it is safe to host events

We hope you have an enjoyable visit to Newton Abbot Museum and look forward to welcoming you!