Visiting Safely


We are a new Museum located in Newton’s Place, an accessible community building, and are excited to welcome you to come and see our brand new exhibits and the stories that they tell.

Due to the continuing COVID-19 situation, we are continuing to take extra steps to keep the Museum as safe as possible for our visitors,volunteers and staff.

The Museum will be running at a reduced capacity to make sure that social distancing can be maintained while ensuring that our visitors can relax and enjoy their experience. A ticket system is no longer in place, so you can pop in at your leisure, but please be aware that if we are very full you may be asked to wait/come back later.

If you have any questions or additional needs please get in touch.

Arrival

When you arrive you will be welcomed by a member of the Front of House Team who will introduce you to the Museum. There are screens on the Front Desk for the safety of you and our team. If you have any questions throughout your visit, please do speak to our volunteers and members of staff who will be happy to help.

If you have any queries regarding access, please see our accessibility guide here.

Hand sanitiser

There are hand sanitiser stations for you to use around the Museum. We ask, in particular, for you to use the one by the entrance when you first arrive and the ones placed by the interactives.

Face coverings

Following the government’s updated rules as of 27th January 2022, we are asking all visitors to wear a face covering if they are able. Facemasks are no longer mandatory, but the government suggests that you continue to wear one in crowded and indoor spaces where you may come into contact with people you do not normally meet.

Please bear in mind certain people are exempt from wearing face coverings, including children under the age of 11 and people with certain disabilities, so please be considerate of others and maintain some distance from others during your trip.

NHS Test and Trace

We have a QR code on display for the NHS Test and Trace app, located on the doorway wall opposite the lift/photo wall. If you don’t have the app we also have paper slips where you can leave your name and phone number for Track and Trace purposes. Although it is no longer a legal requirement to take part in Track and Trace, we kindly ask that visitors use either the QR code or the paper slips.

Social distancing

We are continuing to encourage 2m social distancing throughout the Museum. Please try to maintain some distance between yourself and other visitors that are not part of your group throughout your visit.

Toilets

Toilets are now open to all, but please take extra care with hand washing and hygiene

Shop

Our small gift shop is now open, and both cash and card transactions are accepted. Please continue to use the hand sanitiser provided when paying for your goods, and if you handle any items in the shop. We kindly ask that you only handle items that you intend to purchase.

Hands on activities

There are several interactive exhibits throughout the Museum that you are welcome to use. These will be wiped down with antibacterial wipes after each use. We also ask you to use the hand sanitiser available before and after use.

Interactives that cannot be sanitised will be temporarily out of use.

We also have an automaton that takes a single £1 coin to operate

We hope you have an enjoyable visit to Newton Abbot Museum and look forward to welcoming you!